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Avenue Turk provides tailored shipping solutions to accommodate diverse order origins:

Orders Available in our Canadian Stores:

For orders exceeding $1000, complimentary shipping is offered. Orders totaling less than $1000 incur a flat rate shipping fee of $100.

Orders shipped directly from our suppliers in Turkey:

All orders sourced from our suppliers in Turkey and custom order are subject to a shipping period of up to 3 months.

Processing time:

Once your order is confirmed, please allow 2-5 business days for processing. You'll receive a shipping confirmation email with tracking information once your order has been dispatched. This allows you to monitor the progress of your delivery and plan accordingly.

Delivery Locations:
We proudly ship to all locations within Quebec, as well as the Toronto and Ottawa areas. Wherever you are, we're committed to delivering your order to your doorstep promptly and efficiently.

At Avenue Turk, we prioritize your satisfaction with every purchase. We offer a straightforward return policy to ensure your peace of mind:

General Returns:
You may return any product within 30 days of the purchase date for a full refund or exchange. Simply contact our customer service team to initiate the return process. Please ensure the item is in its original condition with all tags and packaging intact.

Damaged in Shipping:
In the event that your product arrives damaged due to shipping, please notify us immediately. We will arrange for the return of the damaged item and issue a replacement or refund promptly.

For any questions or concerns regarding returns, please don't hesitate to reach out to our customer service team. Your satisfaction is our priority.